VERIS INDUSTRIES DATA PRIVACY STATEMENT
Updated 03/2/2020
1.Changes to this Privacy Policy
Veris Industries reserves the right to modify this Privacy Policy as needed, for example to comply with evolutions in laws, regulations, Veris Industries practices and procedures, or requests by supervisory authorities.
In this case, Veris Industries will inform impacted individuals of material changes in this Privacy Policy. Veris Industries will post new versions on relevant internal and external websites and digital platforms.
2. Why this Privacy Policy?
Veris Industries is committed to protecting your privacy and personal information. This Privacy Policy informs you of our privacy practices and of how personal information is protected. You should read it before accessing Veris Industries digital content.
Veris Industries supports the fundamental rights to privacy and data protection as well as compliance with national and international privacy laws.
This Privacy Policy describes how Veris Industries processes and protects personal information of individuals who use our websites and other digital platforms as well as in the context of our offline business activities.
Veris Industries has adopted an internal Global Data Privacy Policy which is applicable for the collection, processing, use, dissemination, transfer, and storage of personal information. It aims at the protection of personal information within Veris Industries.
3. What is the scope of this Privacy Notice? Who is in charge of data processing?
Veris Industries is a global company, with legal entities, business processes, management organizations, and system infrastructure that cross borders. This Privacy Policy applies to all Veris Industries data processing activities including product and service offerings and digital content (e.g. event registrations, websites, applications, tutorials, e-trainings, newsletters, advertising, and other communication). It may however be supplemented by a more specific privacy notice/statement/policy or even superseded by another policy, specific to a particular Veris Industries program, product, service, content or entity.
The data controllers of the data processing activities are the Veris Industries subsidiaries who have determined the data processing means and purposes. They may vary on a case-by-case basis. For information you can contact us at marcom@veris.com
Any order made by you online is also subject to the terms and conditions provided on the relevant sites.
4. Why Do We Collect and Use Personal Information?
We use your personal information for various purposes including to fulfill your orders and requests, to manage our relationship, conduct surveys, improve our products, services, online content as well as your user journey, manage your account and the programs you join, analyze the activities on our websites, run our marketing activities, ensure the security of our activities, protect against fraud and, more generally, run our business activities.
Our primary goal in collecting information is to provide our customers and other users with superior service and a smooth, efficient and personalized experience while using our digital content.
Veris Industries collects personal information for purposes including:
- To fulfill orders of products, services and digital content. We collect this information to deliver your order, to obtain payment, to communicate with you about the status of your order and for contract management purposes.
- To address your requests for information. If you contact us, we keep a record of your correspondence or comments, including personal information, in a file specific to you. We use this information to help us provide you better service in the event you contact us again.
- To provide you with the technical support you request from us. Personal information is necessary to identify your systems, understand the configuration of the products, diagnose your questions, and provide solutions.
- For relationship management purposes. It includes communicating with you about the products, services and digital content you have acquired to ensure you use them in the best way possible, including via emails and newsletters.
- To conduct surveys and polls. We collect personal information from individuals who volunteer to complete surveys or participate in polls. We use this information to get to know you better, measure satisfaction and improve our products, services and digital content.
- To improve our products, services and digital content; for instance, we analyze the use of our applications and sites in order to identify areas and functionalities where users have difficulties and we redesign them.
- To learn about your browsing and searching activity. We collect certain personal information when you visit our digital content or click on links for products and services. We collect this information to improve your user experience for your next visits (e.g., country selection or profile-focused content), help the sites run more efficiently, to gather broad demographic information to analyze the sites’ activity and performance, and to evaluate the effectiveness of our advertising. We may use cookies and other identifiers or similar technologies (referred to hereinafter as “Cookies”) to obtain information on the referring website, type of browser used, the content viewed as well as the date and time you accessed the digital content. You may read our Cookie Notice for more information on our use of Cookies and your options for managing Cookies (see our Cookie Notice).
- To manage your account. When you register, we use your personal information to give you access to digital content and our services, authenticate you and interact with you about it.
- For us and selected third parties to send you marketing information by mail, fax, phone, text messages, email and electronic communications about promotions, news and new products or services that we think may be of interest to you in compliance with applicable opt-in and opt-out requirements.
- To ensure the security of our products, services and digital content of our activities and of others, for the protection against fraud and the compliance with our terms and conditions and this Privacy Statement. We may also investigate potential breaches.
- To enable or administer our business, such as for quality control and consolidated reporting.
- For business continuity and disaster recovery.
- To comply with legal obligations to which we are subject. For example, accounting and tax obligations.
- Any other purpose otherwise conveyed to you.
5. What Types of Personal Information Do We Process?
Veris Industries processes various types of personal information including identity and contact related information, professional related information, information about your preferences, your interactions with us, financial related information, online traffic data and the content you provide us. In most instances this information is obtained from you.
Personal information (also called personal data) is any information relating to an identified or identifiable individual. An identifiable individual is one who can be identified, directly or indirectly, in particular by reference to an identifier or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity.
The types of personal information we process about you may include:
- Identity and contact related information, such as your name, company, email address, phone number, photo, contact addresses.
- Professional related information, such as customer type, job function, job title, purchasing authority, purchasing timeframe; acquisition and use of Veris Industries products, services and digital content;
- Your preferences such as product and service preferences, contact preferences, marketing preferences
- Your interactions with us such as your queries, orders, claims, survey answers.
- Financial related information such as bank account details, credit card information.
- Online traffic data such as IP address, device and system identifiers, your Veris Industries user ID and password, log in details, referring website, type of browser used, consulted content and location, based either on your IP address or on information transmitted by your mobile device.
- Content that you have provided via online forums or otherwise (see Section 6 “Your content” below)
You will need to provide some personal information to benefit from digital content. We will indicate it as the case may be. If you do not provide this information, you may not enjoy all or part of such digital content.
This Privacy Statement does not cover personal information rendered anonymous, that is if individuals are no longer identifiable or are identifiable only with a disproportionately large expense in time, cost, or labor. If anonymized data becomes identifiable, then this Privacy Statement shall apply.
In most instances we collect this information directly from you or your employer who has a business relationship with us. We may also obtain information through a reseller or a business partner, by purchasing customer lists from marketing agencies, from your online browsing experience, from social networks when you connect with these network’s credentials and through Cookies (see our Cookie Notice). You may obtain more precise information on the third-party source of personal information (if any) by contacting us at the email address indicated in Section 9.
6. Your Content
You may choose to contribute content, including photos or comments, to online forums, applications or other digital platforms operated by Veris Industries.
The content you provide us with must respect the rights and interests of others, including their rights to the protection of personal information and privacy. It should not be offensive, disrespectful or harmful in any way.
If you provide us with information about another person, you confirm that you have first obtained their consent to the processing of their personal information, including sensitive personal information, and that you have informed them of our identity and the purposes (as set out above) for which their personal information will be processed.
While Veris Industries strives to protect your personal information, providing it online on a shared forum is not risk-free. If you post, comment, indicate interest, or share personal information, including photographs, to any forum, social network, blog, or other such forum, please be aware that any personal information you submit can be read, viewed, collected, or used by other users of these forums, and could be used to contact you, send you unsolicited messages, or for purposes that neither you nor Veris Industries have control over. Veris Industries is not responsible for the personal information you choose to submit in these forums. You should apply caution before deciding to share information about yourself or another person.
7. Who Do We Share Personal Information With?
We share personal information with the Veris Industries service providers involved in our activities, with advertising and marketing agencies, with social networks if you use their login credentials, with competent regulatory bodies and authorities and business successors.
We leverage service providers to carry out data processing activities and to provide our products, services and online content to you. These service providers include, without limitation, providers of hosting facilities, information systems, marketing agencies, IT support, security services, financial services, carriers who deliver products, outside accounting firms, lawyers and auditors.
We also share the information as follows:
- Veris Industries may disclose your personal information as necessary to potential buyers and successors in title, to facilitate a merger, consolidation, transfer of control or other corporate reorganization in which Veris Industries participates. Where required by law or court orders or in order to protect our legal rights, we will disclose your personal information to government agencies, regulators and competent authorities.
- In other ways described in this Privacy Statement or to which you have otherwise consented.
- In the aggregate with other information in such a way so that your identity cannot reasonably be determined (for example, statistical compilations).
We will not sell or rent your personal information to a third party without your permission.
8. How Do We Protect Your Personal Information?
Veris Industries complies with widely recognized key data protection principles (fairness, purpose limitation, data quality, data retention, compliance with individuals’ rights, security) and takes reasonable measures for the security of personal information.
Veris Industries respects the privacy rights and interests of individuals. Veris Industries subsidiaries will observe the following principles when processing your personal information:
- Processing personal information fairly and lawfully;
- Collecting personal information for specified, legitimate purposes and not processing it further in ways incompatible with those purposes
- Collecting personal information which is relevant to and not excessive for the purposes for which it is collected and used. We may render information anonymous when feasible and appropriate, depending on the nature of the data and the risks associated with the intended uses;
- Maintaining accurate personal information, and where necessary, keeping it up-to-date. We will take reasonable steps to rectify or delete information that is inaccurate or incomplete;
- Keeping personal information only as long as it is necessary for the purposes for which it was collected and processed;
- Processing personal information in accordance with individuals’ legal rights;
- Taking appropriate technical, physical, and organizational measures to prevent unauthorized access, unlawful processing, and unauthorized or accidental loss, destruction, or damage to personal information.
- When processing sensitive personal information, ensuring appropriate notice and consent or that the processing otherwise complies with applicable law;
We implement security measures to determine the identity of registered users, so that appropriate rights and restrictions can be enforced for these users. If you are a registered user, we use both logins and passwords to authenticate you. You are responsible for maintaining the security of your login credentials.
By using our digital content or providing personal information to us, you agree that we may communicate with you electronically or otherwise about related security, privacy, use and administrative issues. In spite of our efforts to implement appropriate security measures, online browsing carries inherent risks and we cannot guarantee that it is risk-free.
9. Third-Party and Social Media Websites
You should read the privacy policy of third-party websites and social media websites and adjust privacy settings as you see fit. They are not covered by this Privacy Statement.
Veris Industries sites or services may provide links to third-party applications, products, services, or websites for your convenience and information. If you access those links, you will leave the Veris Industries site. Veris Industries does not control those third-party sites or their privacy practices, which may differ from Veris Industries’ practices. We do not endorse or make any representations about third-party sites. The personal information you choose to provide or that is collected by these third parties is not covered by the Veris Industries Privacy Statement. We encourage you to review the privacy policy of any site you interact with before allowing the collection and use of your personal information.
We also provide social media links that enable you to share information with your social networks and to interact with Veris Industries on various social media sites. Your use of these links may result in the collection or sharing of information about you. We encourage you to review the privacy policies and the privacy settings of the social media sites with which you interact to make sure you understand the information that may be collected, used, and shared by those sites and to adjust these settings as you see fit.
10. What Are Your Rights?
You can request access to your personal information and request it to be amended or deleted if inaccurate. You can always object to any direct marketing performed by Veris.
Veris Industries will comply with your rights to access and correct your personal information. You may inquire as to the nature of the personal information stored or processed about you by any Veris Industries entity and you will be given access to your personal information regardless of the location of the data processing and storage.
If personal information is inaccurate or incomplete, you may request that it be amended.
Requests may be sent to: marcom@veris.com
You always have the right to object to our marketing communications. Your prior consent is sought when required by applicable law. To opt out of emails, simply use the functionality provided at the bottom of any email we send you.
10.1. Important Information for California Residents
Veris Industries in the United States is providing this supplemental privacy notice to give California residents the additional information required by the California Consumer Privacy Act (the “CCPA”).
At Veris Industries, we are committed to protecting the privacy and security of all the personal information that is entrusted to us. We are also committed to complying with the privacy laws in all the countries where we operate. The Veris Industries Privacy Policy describes our privacy and security practices.
Veris Industries is primarily focused on serving business and professional customers. We do collect a limited amount of consumer data from individuals who provide it to us via our online forms or by otherwise interacting with our websites or apps. We also receive consumer data in connection with our smart home products. This supplemental privacy notice explains how we comply with the CCPA for this information.
10.2 CCPA Rights
The CCPA provides California residents with specific privacy rights, including the right to receive a privacy notice, the right to know what information we have collected about you during the past 12 months, and the right to know what categories of personal information we have shared with third parties. CCPA gives California residents the right to opt-out of having their personal information sold. CCPA also gives California residents the right to request deletion of their personal information.
For information that Veris Industries collects subject to the CCPA, this notice describes the categories of information that we collect from California residents generally, the purposes for which we use the information, and the categories of third parties to whom we disclose the information for business purposes. We may collect and share other categories of information with your consent.
Veris Industries does not sell personal information. As described below, we may share personal information with our service providers. We may also disclose personal information to third parties for business purposes as permitted by CCPA, such as to our auditors, for compliance or security, or in connection with mergers and acquisitions.
We may also share personal information with third parties based on your consent, such as if you request a referral to a distributor or installer, enroll in a co-branded marketing program or if you accept our use of third-party advertising cookies, as described in our Cookie Notice.
11. Important Information for Individuals in the European Economic Area (EEA)
If you are located in the EEA, Veris Industries also complies with General Data Protection Regulation (GDPR) specific requirements including those relating to legal grounds for processing, cross border data transfers, automated decision making and profiling, data retention, additional rights, claims and Data Protection Officer (DPO) contact details
12. What Legal Grounds is Veris Industries Relying on to Use Personal Information?
The use of personal information is necessary, with respect to the purposes mentioned above, to, respectively:
- Perform the contract entered into between Veris Industries and you in the context of the use of our products, services or digital content. The performance of the contract includes knowing who you are, and your specialty and interacting with you for its performance. It also includes addressing your requests for information, support, your job applications, managing your accounts and your enrollment into our programs and ensuring compliance with the terms and conditions and with this Privacy Statement.
- Comply with legal obligations to which we are subject. For instance, mandatory tax and accounting obligations or addressing filing obligations and requests by competent regulatory bodies and authorities.
- When it comes to surveys, some are carried out in our legitimate interest because they are to measure your satisfaction with services you requested from us. For other surveys we will request your consent. You will always be free not to respond.
- Providing you with marketing communications and interest-based advertising, these activities carried out by us are in our legitimate interests. We will always provide you a possibility to opt out and seek your prior consent where required by applicable law.
We may also process your personal information for the purposes of our legitimate interests provided that such processing shall not outweigh your rights and freedoms, in particular to:
- Protect you, us or others from threats (such as security threats or fraud),
- Comply with the laws that are applicable to us around the world,
- Improve our products, services and digital content,
- Perform profiling to provide targeted content and interest-based advertising,
- Share information between Veris Industries service providers as described in Section 7
- Understand and improve our online activities, our business, our customer base and relationships.
- Enable or administer our business, such as for quality control and consolidated reporting.
- Manage corporate transactions, such as mergers or acquisitions.
13. Will Personal Information Be Transferred Abroad?
Veris Industries is located in Portland, Oregon, United States with teams working to fulfill the data processing purposes in the United States. We may transfer data to service providers located outside of the United States, including in the European Union. In the event that these data transfers cannot claim an adequacy decision by the European Commission, Veris Industries will ensure that they comply with applicable legal requirements, for example, by executing standard contractual clauses or through its Binding Corporate Rules for intragroup transfers as a data controller. To obtain more details on these transfers and, where appropriate, copies of the applicable safeguards put into place, you may contact marcom@veris.com
14. How Long Will Personal Information Be Retained?
We will retain your personal information for as long as the information is needed for the purposes set forth in this Privacy Statement and for any additional period that may be required or permitted by law. More precise information is provided in privacy notices applicable to specific digital content. In general, data retention periods are determined taking into consideration:
- The duration of our relationship (e.g. contract performance duration, account de-activation, your legitimate need to be recognized when you contact us)
- Legal requirements for keeping data
- Statute of limitations
We keep relevant customers' data for three years after the end of the contract or the last contact for marketing purposes, and contact data for three years after the last contact for the same purposes. This is based on the normal business purchasing cycle of our customers, it is necessary to retain this data for a period up to three years to ensure the user experience of customer buying cycles.
15. What Are Your Additional Rights?
In addition to the rights provided in Section 9 above, you may ask us to erase, restrict or port your personal information and object to the use of your personal information. When data processing is based on your consent, you have the right to withdraw your consent at any time by sending a request to marcom@veris.com. For processing necessary to perform the contract or based on legitimate interest, we may not be able to accommodate your request to stop the processing, or if we do so, it may mean that you can no longer access the services or the online content.
16. Where Can you Ask Questions and File a Claim?
Questions or comments about the Veris Industries privacy practices or this Privacy Statement can be addressed to the marcom@veris.com.
If you believe that Veris Industries has processed your personal information in violation of applicable law or of this Privacy Statement, you may file a complaint with the Group Data Protection Officer at the contact details provided above or with a supervisory authority.
Cookie Notice
A cookie is a piece of information in the form of a very small text file that is placed on an internet user's hard drive. It is generated by a webpage server, which is essentially the computer that operates a website. The information the cookie contains is set by the server and it can be used by that server whenever the user visits the site. A cookie can be thought of as an internet user's identification card, which tells a website when the user has returned. (Source) . We may also use other similar technologies (e.g. pixel tags, web beacons...) when you visit our websites and use our mobile applications, which seek information stored on your device. For purposes of this notice, all such technologies are referred to as “Cookies”.
Using cookies enables us to provide you with certain features and provides us with information regarding website visits or use of our applications. We may also use cookies to allow us to make the sites and apps more user-friendly. Most browsers automatically accept cookies but you do not have to accept them. You can usually change your browser to prevent accepting them and you should still be able to enjoy most of the features on the sites. Your mobile device also provides tools to manage the application’s ability to access information contained on your terminal.
If you want to delete any cookies that are already on your computeror to stop cookies being accepted in future you should refer to your browser manufacturer's instructions by clicking "Help" in your browser menu. Instructions for:
Third-partycookies for analytics purpose
In order to provide our visitors with a better service, we measure the number of page views, the number of visits, the different actions performed by visitors on our site, the geo-location of our visitors and the number of times visitors return to our site. For this purpose, we use web analytics software tools: Google Analytics.
Google Analytics information
This website also uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.
In case IP-anonymization is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the whole IP address first be transferred to a Google server in the USA and truncated there. The IP-anonymization is active on this website.
Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage.
The IP-address that your Browser conveys within the scope of Google Analytics will not be associatedwith any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Add-onfor your current web browser.